Installation Process for Windows Environment (On Premises)

Step 1: Download #

Click on the link provided in the “Experience Gathr - Seamlessly connect the dots” email to download the installer file, named “klerainstaller.exe”.

Step 2: Install #

After the installer file has been downloaded successfully, please right-click and run the installer file (klerainstaller.exe) as admin user with the option “Run as administrator”. Once prompted to select a host system drive on which to install Gathr, please select the installation drive and follow on-screen prompts to complete the installation. Once the installation is successful, a confirmation message “Gathr has been successfully installed on your computer.” will appear. A system reboot is required to complete the installation.

Step 3: Activate #

After the host system has rebooted, Gathr services will start automatically. It will take couple of minutes to get into running state. After the services are up, activate the Gathr Product Key.

1. Download the Product Key: The product key is sent as an attachment to the email with the subject “Experience Gathr – Seamlessly Connect the Dots”. Download that product key on to the host system.
2. Port 18080 should be open to access Gathr. You also need to open ports 48444, 48446, 18089, 18083 to access other features of Gathr.
3. On the host system, open the following URL in the web browser (Google Chrome recommended): http://:18080/klera
4. After opening the URL, a screen will be visible with the message “Welcome, please enter the product key for activation”. On this screen, click on “Activate License Key”.
5. Enter the Product Key shared with you and click on ‘Submit’ button. (Active internet connection required). This will successfully activate Gathr.
6. After successful activation of the license key, the login screen will appear.

Step 4: Launch #

Once the activation is completed, Gathr can be launched using the following information from another machine (remote machine).

1. Open the following URL in the web browser (Google Chrome recommended) on your remote machine: http://:18080/klera
2. Use the default credentials shown below to login:
   • Username: admin
   • Password: admin

Gathr is now ready for use.